Ambur Billing Policy

There is no cancellation fee, ever.

Cancel your account and you will not be charged a cancellation fee. So, for example, if you were charged on the 5th and then canceled on the 8th you are still responsible for the monthly billing period beginning the 5th, but you will not be charged again. You are, however, responsible for any charges before you cancel including any charges for services you agreed to purchase pursuant to a one-year or multi-year purchase agreement.

How do I cancel?

To cancel your account, please email the Customer Care team so we can make sure your account is terminated safely and you don’t lose any data. EMAIL US AT SUPPORT@AMBURCLOUD.COM, 24 hours a day, 7 days a week.

Expert Training

Training appointments with an Expert may be purchased at an hourly rate at the price set forth on shop.shopkeep.com. Appointments are non-refundable, however any appointment cancelled 24 hours in advance of the scheduled time is available for rescheduling. If an appointment is cancelled in under 24 hours of the scheduled time, it will be marked as a completed appointment and cannot be rescheduled.

Payment and Refund Terms

  1. You must provide a valid US issued credit card in order to use our service.
  2. Accounts are billed at the beginning of each monthly billing period, except those accounts that have paid in advance for a committed period in excess of one month, and such charges are non-refundable. There will be no refunds or credits for partial months of Service or for months unused. No exceptions will be made to this rule in order for us to treat all of our customers fairly.
  3. All fees are exclusive of any and all taxes imposed by taxing authorities and you shall be responsible for payment of all such taxes.
  4. ShopKeep.com reserves the right to at any time modify or discontinue one or more elements of the Service on reasonable notice, except where technical contingencies cause disruption without notice.
  5. Prices of the Services are subject to change at any time with 30 days notice, unless you have agreed to a one year purchase agreement pre-paid, multi-year purchase agreement or to a fixed monthly price for a period covered by any one-year purchase agreement. We will let you know by any or all of the following – email, posting to AmburApp.com, posting inside the service.
  6. You agree to periodically review AmburApp.com pricing and policies made available on the AmburApp.com website in order to stay informed.
  7. ShopKeep.com shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Cancellation and Termination

  1. You must email in to Customer Care to cancel your account, so we can make sure your account is terminated safely and you don’t lose any data. EMAIL US AT SUPPORT@AMBURCLOUD.COM, 24 hours a day, 7 days a week.
  2. Upon cancellation, access to your backoffice will be permanently removed. Please take steps to export your data from the Service before requesting cancellation.
  3. There is no cancellation fee. You are, however, responsible for any charges before you cancel including any charges for services you agreed to purchase pursuant to a one-year or multi-year purchase agreement. So, for example, if you were charged on the 5th and then canceled on the 8th you are still responsible for the 30-day period following the 5th, but you will not be charged again.

BE SURE TO REVIEW THE MERCHANT USER LICENSE AGREEMENT FOR ADDITIONAL TERMS AND CONDITIONS OF THE AMBUR SERVICE, OF WHICH THIS BILLING POLICY IS A PART.