One problem that has perpetually presented itself since we started Ambur is, how can we balance allowing off-site access to our system, with our desire to ensure that the system never becomes internet dependent, with our unmatched live syncing features? Sure, we could build a web server, but that means maintaining code for both the app and the server which would slow down our ability to evolve. Also, it would involve asking you to trust your data to a 3rd party in the cloud, which in the age of Snowden, isn’t something we wanted to ask you to do.
With Ambur 2.2, we’ve built a way to let you centralize your point of sale data, without having to trust the cloud, manage a secure server, or set anything up, while still allowing you to have instant access to everything in the system, from loyalty programs to sales data. The hub at your business can allow devices off site to connect to it, over a completely secure connection that you have ultimate control of. The off-site devices connect and operate just as fast as if they were at the business location, thanks to new, advanced, compression algorithms in 2.2 built exactly for the type of data that Ambur transmits back and forth.
Ambur Anywhere does more than let you see what’s going on at your business – you can use it with the new customer address lookup features in 2.2 to let your delivery people pull up directions and travel times from their iPhone on the go, and even take credit card payments. You can use it run reports from home. You can use it to take orders to bust long lines at your food truck, or take down reservations. Is your Wi-Fi network not quite up to speed? With Ambur Anywhere, your clients connect over the Internet, so there are no more limitations of Wi-Fi network range.
This brings the story of how our fee structure is going to work full circle – we dabbled with the idea of charging monthly fees, like every other iPad point of sale, but decided against it. We heard from our customers that they appreciated us most for not charging mandatory fees. From your feedback, we’ve decided to keep operating the way we always have – charge a fair price for a good service, and allow you to choose if you want to pay it or not. That's in addition to what we already offer that no other point of sale can, be it iPad-based or traditional Windows-based. No one else can do live syncing without requiring you to manually request a sync. No one else has syncing that keeps cheerily working when your Internet slows down or goes down. Few others have respect for the privacy and security of your data – other iPad point of sale products, such as POSLavu, ShopKeep, TouchBistro, and Square, require that you store all your data with them.
Our first two major services are 24/7 support, in addition to off-site access. We call our 24/7 support Ambur Anytime, and off-site access Ambur Anywhere. Both of them cost a mere $39/month, and we offer it for $360 yearly when paying in advance. It’s only a dollar a day for complete peace of mind that your business is always covered in an emergency, and another dollar a day to allow you to check up on your business from anywhere. For the price of a morning coffee, you’ll have access Anywhere, and help Anytime. For more information on these services, and how to sign up for them, you can reach our sales team at 1 (888) 770-2205 or firstname.lastname@example.org.
Stayed tuned this week for more posts about 2.2 – there’s more features than you can shake a stick at. Beta testing is in full swing, and we hope to have it submitted to Apple for review this Wednesday.